FREQUENTLY ASKED QUESTIONS
What type of products does OROVA offer?
OROVA specializes in premium quality stitched women’s clothing, including kurtis, 2-piece and 3-piece suits, and seasonal collections
Are all suits stitched or do you offer unstitched as well?
Currently, OROVA offers only stitched clothing to ensure perfect finishing, fit, and hassle-free shopping for our customers.
Do you offer custom stitching or size adjustments?
We offer standard sizes as per our size chart. At the moment, custom stitching is not available.
Where do you deliver?
We deliver all over Pakistan. For international orders, please contact us via WhatsApp or Instagram for assistance.
How long will it take to receive my order?
Local delivery: 3–5 working days
International delivery: Varies depending on location (contact us for details)
What payment methods do you accept?
Cash on Delivery (COD) – within Pakistan
Bank transfer / JazzCash / Easypaisa – for prepayments
Online payment options will be available soon.
Can I return or exchange a product?
We accept exchanges only in case of a defective or wrong item. Please refer to our [Exchange Policy] for complete guidelines.
How do I track my order?
Once your order is dispatched, you will receive a tracking number via SMS or WhatsApp.
How can I contact you for queries?
You can reach us through:
Instagram DM: @orova.official
WhatsApp: +923294757923
Email: orovapk@gmail.com